Softelliomenü

Retention

A loyalty scheme that doesn't need an app

A phone number at checkout is the whole enrolment. Points accrue automatically and the segments write themselves.

Loyalty apps fail because nobody installs them. This works the way loyalty actually works in a neighbourhood restaurant: you know the guest, you take their number when they pay, and the system quietly keeps count.

Deniz K.

120 points

earn 1 point for every $10 spent

🎂 Birthdays this week · 3 guests
Away for 30+ days · 12 guests

01

Points without friction

Enter a phone number when closing the bill and points are added automatically using the spending rule you set.

  • No app for the guest to install
  • Points added at checkout
  • Adjustable earn rate

02

Segments that are already useful

Birthdays this month, guests who haven't visited in a while, and your highest spenders — ready without building a query.

  • Birthday segment
  • Lapsed-guest segment
  • Top spenders by period

03

Using it

Export a segment and send a message, or simply hand the list to whoever runs your WhatsApp.

  • Export to Excel/CSV
  • Works with your existing messaging

Frequently asked

Customers & Loyalty — your questions answered

Do guests need to sign up?+

No. A phone number given at checkout is enough; there is nothing for the guest to install.

Can I change the earn rate?+

Yes, the rate is configurable.

Is this compliant with data rules?+

You collect only a phone number, for a purpose the guest is told about. Keep your own privacy notice accurate and honour deletion requests.

Customers & Loyalty and everything else — free for 14 days

You can walk away without entering card details; cancel before the trial ends and nothing is charged.

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